Privacy Policy
Pinned & Planned (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our event planning services.
1. Information We Collect
We may collect and process the following information:
Name
Email address
Telephone number
Event details and preferences
Billing and payment information (where applicable)
Communications you send to us
Website usage information collected through cookies and analytics tools
2. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotations
Plan and deliver our event planning services
Communicate with you regarding your booking or enquiry
Improve our website and services
Meet legal and regulatory obligations
Send marketing communications where you have provided consent
3. Legal Basis for Processing
Under UK data protection law, we process personal information on one or more of the following grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
4. Sharing Your Information
We will never sell your personal information.
We may share your information with trusted third parties where necessary to provide our services, including:
Accommodation providers
Event venues
Activity providers
Suppliers and contractors
Payment processors
Website hosting and technology providers
These parties are only given the information necessary to perform their services.
5. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Under UK data protection legislation, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to processing
Request transfer of your data
Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.
You can control cookies through your browser settings.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Pinned & Planned
Email: [Insert Email Address]
Telephone: [Insert Phone Number]
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date shown above.